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Refund Policy

Effective Date: June 12, 2026

1. Overview

I want you to be fully satisfied with your purchase. This Refund Policy explains when refunds are available, how to request one, and what conditions apply. If you have any questions, please contact our support team at misskaywire@gmail.com.

2. Eligibility for Refunds

Refunds may be issued under the following conditions:

  • Product Returns — Devices are elligible for return within 7 days if malfunctioning occurs. Devices will be tested and ensured they are 100% functionable before being shipped to purchaser.

  • Repairs- Repairs are not elligible for a refund but they are elligible for a free repair if the device repaired malfunctioned. 

3. Non‑Refundable Items

  • Repaired devices.

4. Refund Request Process

To request a refund:

  1. Email me at misskaywire@gmail.com with your order number.

  2. Provide a brief explanation of the issue.

  3. Include photos if the item arrived damaged or defective.

Once your request is received, Iwill review it and notify you of approval or denial within 1-3 business days. Money will be refunded to your payment method within returning and inspection of the product.

5. Return Shipping

  • Customers are responsible for return shipping costs unless the item arrived damaged or incorrect. I recommend using a trackable shipping method.

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